Privacy Policy

1. Who We Are

JHR Metalworks (Dongguan JHR Hardware Co., Ltd., 东莞市嘉弘润五金有限公司) operates the website jhrworks.com. For questions about this policy or your data, contact us at +86 190 9240 8380 or via our contact form.

2. Data We Collect

• RFQ / contact form data: name, company, email address, country, project details and any files you upload (drawings, specifications).
• Technical data: standard web server logs (IP address, browser type, pages visited) used for security and analytics.

3. How We Use Your Data

• To respond to your quotation requests and technical questions
• To prepare offers, quotations and perform contract manufacturing services
• To improve our website and services

We do not sell, rent or trade your personal data to third parties.

4. Legal Basis (GDPR)

For visitors from the EEA, we process your data on the basis of your consent (Art. 6(1)(a) GDPR) when submitting forms, and legitimate interest (Art. 6(1)(f) GDPR) for responding to business inquiries.

5. Data Retention

RFQ data is retained for as long as necessary to handle your inquiry and for up to 24 months for follow-up business communication, unless a longer retention period is required by law.

6. Your Rights

You may request access to, correction, or deletion of your personal data at any time by contacting us. Visitors from the EEA have rights under the GDPR; California residents have rights under the CCPA, including the right to opt out of the "sale" of personal information — which we do not engage in.

7. Third-Party Services

Our contact form is processed by FormSubmit for email delivery. The website may use cookies for anonymous traffic analytics. No advertising trackers are used.

8. International Transfers

Your data may be processed in China where our company is based. We apply appropriate safeguards for international data transfers.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised date.